- What is Bing AI Chat?
- How to Use Bing AI Chat
- Advanced Features and Customization Microsoft AI Chatbot Bing
- Bing AI Chatbot Use Cases
- Conclusion
- FAQs
There are so many AI chats, platforms, and services around that it’s hard to tell! How can you choose the best option for your work and business among all these smart and even smarter solutions? Let’s take Bing AI Chat from Microsoft, also known as Copilot, for example. Devs believe that is a real all-rounder that can do everything. It knows the answers to all questions, can create texts, analyze data, and generate images. But is it really true?! Let’s figure it out together!
In this article, I suggest you take a detailed look at Copilot Bing AI Chatbot from Microsoft, what it can do, how to access this AI solution, and how to use it.
Are you ready?
Then let’s dive into the world of Microsoft Copilot!
What is Bing AI Chat?
Let’s start with the basics. Microsoft Copilot [formerly Bing AI Chatbot] is a generative AI assistant developed on the GPT-4 series of large language models. In February 2023, the developers introduced a service called Bing Chat, and in November of the same year, Microsoft announced a name change to Microsoft Copilot.
With so many AI platforms out there today, you might be wondering, “How does Microsoft AI Chatbot Bing differ from other AI chat services?” We have the answer for you!
Key Features of Bing AI Chatbot
One of the distinctive features of Copilot, compared to other AI chats, is its deep integration with the Microsoft ecosystem, which makes it a powerful tool for increasing productivity. And this applies to both individual and professional use. The company integrates the AI-powered assistant into:
- services [Teams, Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, and Loop];
- its own Microsoft Edge search engine;
- the Microsoft Edge browser;
- the Windows 11 operating system.
Bing AI Chatbot is more than just a chatbot. It is a comprehensive tool that combines search, web browsing, and content creation:
- Copilot uses natural language processing (NLP), so it responds to user requests in a human-like manner and generates more accurate and meaningful answers;
- Copilot in Microsoft 365 significantly expands the capabilities of the familiar software solutions Microsoft Teams, Word, Excel, PowerPoint, and Outlook. You can ask Copilot a question right there. To answer, it combines information from a large language model (LLM) with data in the Microsoft Graph and Microsoft 365 applications of a specific organization;
- Thanks to web integration, Copilot provides up-to-date information. Its knowledge is not limited to a certain year;
- Bing AI Chatbot creates text content, images, presentations, and even code, launches working drafts upon request, helps compose emails and search messages in Outlook, turns reports into original presentations;
- Visualizes information using charts, graphs, and dashboards.
Bing AI Chatbot vs. ChatGPT
Undoubtedly, these are two powerful AI tools. ChatGPT and Bing AI Chatbot use the same large language model developed by OpenAI. But there are differences between them, and Copilot wins in some areas:
- Microsoft AI Chatbot Bing uses the latest GPT-4 model, while the free version of ChatGPT has the GPT-3.5 model;
- Copilot links to resources based on which it generates answers for you. You can click and follow the links to check the information provided. In the Microsoft Bing search engine, it looks like this:
- The “knowledge” of both platforms is limited to the period until the fall of 2021, but Copilot also uses data from the search. Therefore, it provides more relevant information than ChatGPT;
- After each answer, Copilot offers several options for clarifying questions. If you click on one of them, the chat will continue the dialogue;
- In Copilot, you can choose Chat modes Creative, Balanced, Precise.
So, we have learnt the difference between Copilot and ChatGPT. Let’s compare Bing AI Chatbot with a more flexible and customizable tool like OmniMind, shall we?
Bing AI Chatbot vs. Omnimind
OmniMind is a great alternative to Bing AI Chatbot. This platform combines the power of artificial intelligence and the flexibility of settings. With the help of the service, you can create AI agents and AI chatbots, and train them on your own base of uploaded data. Web scraping helps ready-made assistants balance their responses between information from their own database and web searches. This allows them to provide the most accurate and relevant answers. With advanced creation and optimization of Retrieval-Augmented Generation (RAG), OmniMind minimizes “hallucinations” in knowledge bases.
I wanna draw your attention to the fact that OmniMind is not just a smart chatbot. It is a full-fledged agent builder and a universal tool that can be used for various tasks. It can give answers, advice, provide customer support, automate marketing campaigns, generate content, analyze, summarize, and also perform actions. For example, book a slot in the calendar, scrape content from LinkedIn or websites, send emails, and much more.
Both AI solutions are tempting, aren’t they? Today, we’re taking an in-depth look at Copilot, so let’s break down how to get started using it.
How to Use Bing AI Chat
Let’s move from theory to practice. Below, you will find a real guide to Copilot from registration to the latest innovations.
How to Access Microsoft AI Chatbot
Let’s start with the good news. Copilot Bing AI Chatbot is available for free to all users through the Bing search engine and the Windows operating system. This means that everyone can use the power of artificial intelligence! There are several ways to “connect” with the AI Chatbot Bing Copilot. Let’s consider all three options.
- You can go to Bing AI Chatbot from the official Microsoft page by clicking on the “Copilot” button:
- In the Microsoft Edge browser, the Bing AI Chatbot Copilot icon is located to the right of the search bar.
By the way, Microsoft developers call Microsoft Edge “the best browser for working with Bing Copilot”. It is powered by AI and combines search for more relevant results, web browsing, and chat for content generation into a single system.
- On the main page of the Microsoft Bing search engine, there are two paths to Bing AI Chatbot! You can click on the “Copilot” button in the upper left corner or the branded chat icon to the right of the search bar:
Whichever way you choose, a new tab will open, and you will automatically be taken to the official Copilot page:
In addition to the free version of Copilot Bing AI Chatbot, paid plans for businesses are also available:
- The enterprise version of Copilot for Microsoft 365 costs $30 per month per user. The solution can integrate Word, Excel, PowerPoint, Outlook, and Teams, or create special agents using Copilot Studio;
- The Microsoft Copilot Pro premium service after a month of free use of the trial version, costs about $20 per month per user. Benefits include priority access to new AI models during peak load periods, 100 image generations per day, and integration into other Microsoft 365 software products.
But that’s not all! You can find Copilot on Telegram or WhatsApp. You can download the Copilot mobile app for iOS and Android from the Microsoft website to get answers to all your questions at any time, create images, and use other features of the AI assistant:
Now that you know where to find Copilot, let’s go through the registration process in the browser together and get acquainted with the chat functionality.
Step-by-step guide to sign in and initial setup
On the Copilot page, in the upper right corner, click on the “Sign in” button:
After clicking, a menu will open. Let’s continue the registration process!
If you have an account in Microsoft Outlook, you can simply enter your details. If not, you need to create an account using any email address, including Gmail. To do this, click on the “Create one!” button:
Next, enter your mobile phone number or an existing email address. Click on the “Next” button:
Now select your country or region, enter your date of birth, and click on the “Next” button again:
A letter should be sent to the address you specified earlier to verify your email address. Copy and enter the security code, and then click on the “Next” button:
At the final stage, you need to pass the check to make sure we are not robots:
Congratulations, you have successfully registered with Copilot. Welcome to the world of artificial intelligence! Let’s take a look around the Copilot page and see what we have here.
What’s on the Bing AI Chatbot page?
At first glance, the Microsoft Copilot page is very laconic and even ascetic. Nevertheless, here you can find:
- Language selection. You can select a language in the drop-down menu in the upper right corner. Today, Copilot supports more than 40 options. Speak your language!
- Theme. In Copilot, you can choose between a dark and light screen:
- Microphone. By clicking on the microphone icon next to the text area, you can talk to the chatbot or ask it a question by voice. This allows you to communicate in a way that is convenient for you and anywhere:
- Sending feedback to Microsoft. If necessary, you can send feedback to the developers about problems in the operation of Copilot:
- Text area. Perhaps this is the main part of Copilot. At the bottom of the screen there is a text area where you need to enter your questions and tips:
- Adding images or files. By clicking on the “+” next to the text area and then on “Upload”, you can upload files, and then Copilot will analyze the data, make a short summary, generate content based on the uploaded text, or process the image using AI. For example, for the request “Make a summary of the uploaded report”, Bing AI Chatbot returns the following result:
- Voice. Here you can choose the type of sound that will voice Copilot Daily for you or respond to commands:
- Good, Bad, Share, Copy buttons. Under each answer, there will be pop-up buttons with which you can rate Copilot or share the generated results:
- Suggested follow-up questions. After each answer, Copilot suggests follow-up questions. For example, after a detailed answer to the question “How can marketing and sales departments use AI in their work” Bing AI Chatbot offers the following questions:
How does Bing AI Chatbot work?
Let’s get acquainted with the chat itself in practice. When you click the “Think Deeper” button, several prompts will pop up that clearly demonstrate how wide a range of questions can be asked to Bing AI Chatbot:
After answering the questions, Copilot offers options for additional questions that will help the user better understand the topic:
Also, upon request for Bing AI Chatbot provides active links to original sources of information:
If you want to get more information, you can confirm the transition and follow the link:
Microsoft constantly releases updates for Copilot. Let’s find out what features were added to AI Chatbot Bing in 2025.
Highlights of new interface updates in 2025
The beginning of 2025 has been busy for Microsoft AI Chatbot Bing! The developers introduced new features and improvements to provide users with even more capabilities:
- The Copilot Prompt Gallery app is now available in Teams, Outlook, and the Microsoft 365 Copilot app. It helps users find, save, and use prompts in Microsoft 365 Copilot, Copilot Chat, and agents;
- As a result of the rebranding of the AI assistant, Microsoft 365 Copilot has received a new icon;
- The name of the “Microsoft 365” app has changed to “Microsoft 365 Copilot”;
- Microsoft added Recap, Summary Center Message Center, Copilot Usage Intensity, and Retention reports to the Copilot page in the M365 Admin Center;
- Microsoft 365 Copilot in Teams now analyzes content presented during meetings and has access to chat messages and meeting transcripts;
- Copilot’s Auto Rewrite feature lets you make quicker edits in Outlook;
- Copilot in PowerPoint translates presentations into one of 40 languages without distorting the slide design.
Copilot is already impressive today, and the new features will open up even more possibilities. Now let’s take a look at how you can customize Copilot to suit your needs.
Advanced Features and Customization Microsoft AI Chatbot Bing
Customizing chat settings and interface preferences
Once you sign up, you automatically get access to Copilot Daily, Voice, and Think Deeper. To get the most out of Copilot and take your experience to the next level, let’s take a look at the Bing AI Chatbot settings and interface.
You can personalize your chat experience by changing settings such as language. Whatever language you choose, the chat will provide answers in the language in which the question is asked.
You can also choose a theme that suits you best—light or dark:
Copilot has three conversation modes:
- Creative: suitable for original results and creating content for social networks. In this case, the answers will be longer and more detailed. If you are tired of brainstorming and have no ideas for social media posts, take advantage of the Bing AI Chatbot. For the query “Act in creative mode and generate 10 ideas for a content plan for a diamond tool manufacturer”, it returns this result:
- Precise: This style should be chosen when you need clear facts and short answers. In this case, Copilot uses short and simple sentences. Let’s compare two answer options for the question “Which AI Chatbot Should a Marketer Choose for Work?”, but one of them has the note “Act in Precise Mode”:
- Balanced: The mode is designed to balance creativity and precision. For example, for the request “Interesting ideas! Now take a balanced mode and generate social media posting copy that encourages customers to share their own photos, videos, and stories about using diamond tools”, Copilot returns this result:
Bing AI Chatbot automatically adjusts the answer mode. As you can see, you can specify a more preferable style in the question. By the way, look at how Copilot itself answers the question “Is it true that you have three conversation modes?”:
We mentioned the “Think Deeper” button in the chat above. Let’s see how it works in Microsoft Bing and affects Copilot’s answers. Let’s compare two answer options for the question “How to use AI for marketing campaigns?”:
In both cases, we received a detailed answer with a summary and links to sources of information. But when we clicked “Think Deeper”, Copilot also generated separate blocks of sections “Benefits and Challenges”, “Strategies and Best Practices”, “Tools and Platforms”:
This is a striking difference between information search and other browsers.
In addition to text queries, you can give Bing AI Chatbot voice commands using a microphone:
Integrating additional Bing services or tools
Microsoft Copilot has its own dedicated domain copilot.microsoft.com, which we discussed in detail above. The company creates all the conditions for integrating Bing AI Chatbot into other Microsoft services — Word, Excel, PowerPoint, Outlook, Teams, Windows 11, Edge browser, and Bing Search.
Microsoft has integrated Copilot into the Microsoft 365 [formerly Office] app, which is renamed Microsoft 365 Copilot as of January 2025.
In addition, Microsoft integrates Copilot with existing systems and workflows in organizations. For example, Microsoft Copilot for Sales can be integrated with CRM systems to automate reporting on sales performance or forecasts based on historical data.
In the Microsoft Copilot Scenario Library, you can choose the most suitable option for different areas (education, energy and resources, financial services, government, healthcare, manufacturing, nonprofit, and retail). Accordingly, Microsoft also offers various functional areas: communications, customer service, finance, human resources, information technology, legal, marketing, operations, sales, and industry scenarios.
Let’s consider how Copilot can affect the activities of the marketing department. The AI tool can be used to research the market and competitors, create content for blogs and social networks, prepare advertising campaigns and emails, and summarize surveys. Here’s how Microsoft itself demonstrates the capabilities of Copilot Bing AI Chatbot, Microsoft 365 Copilot, and Copilot Studio in the daily work of the marketing department:
Source: Marketing scenarios kit.
Microsoft 365 Copilot Chat is also great for the sales department—attracting customers, generating leads, and creating personalized commercial offers:
Source: Sakes scenarios kit.
I suggest considering options for using Copilot Bing AI Chatbot on real requests.
Bing AI Chatbot Use Cases
Let’s see Bing AI Chatbot in action using several practical examples.
Bing AI Chat for the Sales Department
So, we have a request “Create a commercial proposal for a CRM system aimed at small and medium businesses”:
Copilot created a detailed proposal, highlighting the key benefits and features, described the process of implementing the CRM system, and offered three pricing plan options:
Provided that Copilot is integrated into CRM systems or LinkedIn Sales Navigator, you can use the results of analyzing customer interactions, developing sales strategies, and finding and qualifying new leads. For example, you can create a prompt like this: “Create a list of potential leads from visitors to the XXX website”.
Bing AI Chat for the Marketing Department
Now let’s imagine that we work in the Marketing Department and face the task of launching an email campaign. Create a detailed prompt with the target audience for a more accurate result:
“Create a social media advertising plan for a new product launch—SaaS solutions for automating small restaurants, cafes, and bars”:
Bing AI Chat for CEO
Let’s say you’re the head of a SaaS startup and need to evaluate the market. For the request “Provide a summary of SaaS trends in 2024 and forecasts for 2025”, you will get the following result:
If you need more information, send the prompt “What sources did you use for the information provided?”:
In both cases, Copilot Bing AI Chatbot provided answers in a matter of seconds. Such speed greatly simplifies many tasks and saves precious time. Of course, it is not at all necessary to take the proposed option and use it without changes and adaptations. However, the obtained results can become a starting point for preparing unique and effective commercial offers, creating personalized emails for a new product line or seasonal promotions, and much more.
In Copilot, you can upload an Excel spreadsheet with sales data for a specific period and give it the prompt “Prepare a sales forecast for the upcoming fiscal period [quarter or year] based on [Document X].” This will help you identify trends and get accurate forecasts based on historical data.
As you can see, Copilot is a powerful tool for a wide variety of tasks. But what does the future hold? Let’s try to look ahead.
Future Updates and Staying Informed
Microsoft has no plans to stop improving the Copilot Bing AI Chatbot. In Release Wave 1 for 2025, the company announced:
- a new entry point in Excel;
- embedding Copilots into CRM systems;
- creating records from customer emails in Microsoft Outlook;
- extension of Microsoft 365 Copilot with Custom Agents;
- the Copilot Studio embedded builder in Microsoft Copilot;
- new features of the role-based Copilot agent for Microsoft 365 Copilot for Sales (providing richer CRM context in email summaries, automating CRM record updates);
- connectivity with any CRM system and inline email summary, and drafting for Microsoft 365 Copilot for Service and much more.
As you can see, Copilot is constantly evolving, offering more and more opportunities for businesses and professionals. To stay up to date with Copilot Bing AI Chatbot updates, we recommend subscribing to the newsletter and following official releases on the following resources:
- Microsoft blog;
- Microsoft 365 Copilot community forums;
- Copilot service page on the Microsoft website;
- Copilot learning hub.
Despite all of Copilot’s capabilities, don’t forget that there are other AI solutions on the market that may be ideal for your tasks.
Conclusion
All AI solutions today, including OmniMind and Copilot Bing AI Chatbot, are revolutionary tools for professionals from various industries. Yes, we can no longer imagine solutions for many routine operations without AI, but sometimes we are wary of its implementation in work processes. Whether you are a CEO, a sales specialist, or a marketing guru, OmniMind and Copilot will help you achieve your goals faster and more efficiently.
Imagine not just using AI, but creating unique AI agents for specific business tasks and training them on your data. You will get a tool that works exactly the way your business needs. Try OmniMind and see for yourself how AI can be your main competitive advantage!
FAQs
What is Microsoft Bing AI Chat?
Copilot Bing AI Chatbot is an assistant developed based on artificial intelligence.
How is Copilot Bing AI Chatbot different from other AI chats, for example, ChatGPT?
Bing AI Chatbot uses the latest GPT-4 model, has access to relevant information from the Internet, and provides links to sources.
What features does Bing AI Chatbot offer for business?
Copilot integrates with all Microsoft products, as well as third-party CRM systems.
What can Microsoft Copilot do?
Microsoft Copilot Bing AI Chatbot can be used to search for information with links to original sources, create content, emails, personalized commercial offers, analyze data, write code, and generate images.
How to access the Copilot Bing AI Chatbot?
Copilot is available for free via Bing search and the Windows operating system. You need to create an account to sign in. You can also use the mobile app.
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