Ecommerce

Customer support powered by AI

Sales CoPilot

Automate and optimize your customer support with a ChatGPT-powered bot, in less than 2 minutes. Your bot will resolve requests, escalate to an agent if needed, and requires absolutely no training or maintenance.

2 minutes to your first automation

ROI +37%

5% of customer support interactions resolved through automation

92% average model accuracy based on GPT4

Operational costs -18%

Sales CoPilot

  • Instantly answer repetitive questions
  • Reduced costs
  • Faster time to resolution
  • Instantly answer repetitive questions
  • Provide your best support on one generative AI powered platform

OmniMind enables 24/7 self-service for your customers while accurately directing complex cases to the appropriate service team.
Automatically resolve frequent customer problems
Precisely categorize and forward support requests

Reading retail and e-commerce companies rely on OmniMind for cutting-edge AI-powered customer support that meets the high standards of today’s audiences.

(01)

Instant results

Identify common questions, track performance and ROI, and instantly improve time to resolution and lower your costs.

(02)

Automate Simple Cases:

Our AI technology can quickly resolve simple cases such as shipping and order status, product stock, and warranties, providing customers with the information they need in real-time.

(03)

Empower Self-Serve

Guide customers through complex workflows like returns and refunds, delivery detail changes, or order tracking with ease. Our technology empowers customers to self-serve, freeing up support agents to focus on more complex cases.

(03)

Triage Complex Tickets

OmniMind routes high-priority cases to the right support team, ensuring that your customers get the help they need as quickly as possible.


Collect leads

Set your chatbot to collect leads to follow up with later.

Get notified

Get daily emails with all conversations and leads collected by your chatbots.

Thank you! You've successfully sent the data. We'll contact you soon.