If you want your AI agent to suggest relevant additional questions to users based on the current conversation, enable the Follow-up Questions feature. This helps guide users through the topic naturally and keeps the interaction engaging and contextually focused.
Step-by-step Instructions:
- Open the AI agent for which you wish to activate/deactivate the follow-up questions feature and navigate the Behavior bar located in the sidebar on the left
- Scroll down on the page to locate the “Follow-up Questions” setting. Switch it off if you don’t want your Agent to suggest additional questions after the answer related to what users asking. You can turn it back in anytime
- Save the setting at the end of the page