💳 Stripe payment portal

“The Customer Payment Portal button doesn’t work; nothing happens when I click it. What’s wrong?”

Yes, some of our users encounter this behavior from time to time. This issue occurs only in Safari browsers. The button leads to the Stripe payment portal, which opens in a new window. This is a security mechanism used by Stripe.

To resolve this problem, all you need to do is enable pop-ups in your browser!

Was this article helpful to you? Yes No

How can we help?