The Knowledge settings allow you to customize how your AI processes and retrieves information. Control the sources it uses, from uploaded data to general knowledge, adjust the depth and focus of its responses, and define the level of precision or creativity you need. This section is designed to help you optimize your AI agent’s answers to align perfectly with your specific use cases and requirements.

Knowledge Scope:
Choose where the AI retrieves information:

• Uploaded Knowledge: Only use your provided data for precise answers
• Mixed: Combine your data with general AI knowledge for balanced responses
• General: Use broad AI knowledge for creative or open-ended answers

Answer Depth:

Adjust how detailed the responses should be:

• Few Details: Short and focused answers
• Balanced: A mix of concise and detailed responses
• Detailed: In-depth, thorough answers

Knowledge Search Type:
Decide how the AI finds information:

• Exact Words: Match precise terms in your data
• Balanced: Combine exact matches with meaning-based searches
• Meaning Match: Focus on understanding the context and meaning

Relevance Filter:
Control the focus of responses:

• Focused: Stick to the most relevant information
• Balanced: Provide a mix of relevant and broader context
• Exploratory: Explore beyond immediate relevance for creative insights

Step-by-step instruction:

1. Open the Agent that you wish to configure and navigate to the AI Model settings. Here choose the Knowledge tab
2. Choose a suitable option for Knowledge Scope, considering what data you want your Agent to rely on while generating answers
3. Choose a suitable option for Answer Depth to adjust how detailed the responses of your AI Agent should be
4. Set up the Knowledge Search Type for your Agent
5. Choose a Relevance Filter to control the focus of the Agent’s responses
6. Save your changes