Typically, such occurrences are relatively rare and quite specific cases. If the bot responds but not to the question you asked, it’s advisable to review your Omni-bot’s settings in the ChatGPT tab.
If, on the other hand, you ask a question and receive an empty response, that’s a bug. In this case, it’s best to get in touch with the Omnimind team. This is the most efficient way to promptly address and resolve your issue.